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Introducing the Ticketing System on Developer Portal

Dec 14, 2024 | 1 min read

Simplify support with our new ticketing system! Submit requests, track status, and resolve issues faster—directly within the Developer Portal.

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Introducing the Ticketing System on Developer Portal

Volvo Cars is simplifying developer support with the launch of a new ticketing system, seamlessly integrated into the Developer Portal. This feature empowers developers to submit support requests, track their status, and resolve issues faster—all in one place.

Built on in-house integration, this system enhances transparency and efficiency directly to the boards of our development teams. Whether you’re troubleshooting API queries, seeking guidance on implementation, or reporting a technical challenge, the ticketing system ensures your requests are routed to the right teams for timely resolution.

Key Ticketing System features include:

  • Simple Request Submission: Use an intuitive form to log issues directly from the portal.
  • Streamlined Workflow: Faster response times, thanks to automated routing and prioritisation.

This enhancement is part of our commitment to creating a frictionless experience for the 10,000+ developers using the portal. By addressing your support needs efficiently, we help you focus on building innovative solutions that enhance Volvo Cars’ ecosystem.

We’re excited to see how this feature supports your development journey, of course we will be adding more new features to enhance the experience better. Log in to the Developer Portal today and try the new ticketing system!

Visit developer.volvocars.com for more details.

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